Posting Date:  05/25/2021
Job Title:  Accounting Supervisor
Salary:  $68,448 – $83,412 Annually
Entity:  City of Tumwater
Closing Date:  Open until filled


“We are not a team because we work together. We are a team because we respect, trust, and care for each other.” – Amber Howard

Apply now and join a team focused on working together. The City of Tumwater is looking for a positive and motivated individual to lead a team of inspired Accounting Assistants in a variety of divisions of the Finance Department, including Utility Billing, Business Licensing & Taxation, and Violations. The successful candidate will have outstanding customer service skills and enjoy working in a fast-paced and dynamic front office environment. Our next Accounting Supervisor will be someone who can work collaboratively to overcome challenges and support and empower their team.

Primary Duties

Supervises technical and clerical staff involved in various financial activities by assigning work, monitoring progress and evaluating performance. Effectively recommends the hire, promotion, discipline and termination of assigned employees.
Prepares, balances, and/or analyzes reports or other financial statements.
Receives and processes documents representing a variety of financial transactions.
Reviews transactions for accuracy and against other accounting system criteria.
Maintains journals, ledgers and other complex financial records.
Provides technical expertise to resolve problems, provides information, explains procedures, and communicates operating information with other employees.
Evaluates system or billing errors. Trouble-shoots and diagnoses software problems and contacts vendors or Information Technology staff to initiate corrective measures. Provides system user support, technical assistance and training.
Interprets City codes, regulations, and applicable policies and procedures.
Maintains confidentiality in work related issues, client records, and City information.
Coordinates and schedules work of billing functions for the purpose of ensuring accurate and timely completion of the billing process.
Oversees changes to the automated utility billing system and verifies accuracy of information and system operations.
Provides direct and/or indirect customer service for accounts such as analysis and audits to make adjustments to customer accounts.
Responds to customer complaints, resolves issues with dissatisfied customers and/or customers referred by other staff. Makes decisions to resolve account problems, explains procedures and billing procedures to customers; accurately establishes and enters new and/or revised information to accounts into the system ensuring that information entered is in compliance with policy.
Coordinates management of delinquent accounts receivables accounts.


To perform this job successfully, an individual must be able to perform each essential job function satisfactorily. The requirements listed below are representative of the knowledge, skills and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Basic knowledge of rules and City codes as they relate to the position.
Knowledge of the State of Washington Budgeting, Accounting and Reporting System (BARS) and Generally Accepted Accounting Principles (GAAP).
Knowledge of federal and state accounting and auditing regulations including a strong understanding of internal control standards.
Ability to use and understand financial management software and other automated systems.
Ability to read, interpret, apply, and explain technical procedures and/or governmental regulations clearly and concisely.
Ability to modify workload to assist with an emergent problem, assignment, or project whenever feasible.
Ability to monitor and enforce regulatory requirements of business licenses, city-imposed taxes, and business tax ordinances.
Ability to defuse situations that involve angry or hostile customers, to defuse interpersonal conflicts, and to guide staff/customers towards a positive resolution.
Ability to perform research and analysis of system data and make recommendations for improvements or revisions for maximum efficiency.
Ability to plan, organize, schedule job tasks, and to make appropriate decisions within legal guidelines.
Ability to work independently and demonstrate good time management as well as the ability to work effectively as a part of a team.
Minimum Qualifications:
An associate’s degree in accounting or a closely related field
Two years’ progressively responsible professional accounting experience
Any demonstrated combination of experience and education which provides a comprehensive knowledge of all functional areas of the position.
Preferred qualifications:
Government accounting and progressively responsible automated billing system experience.
Extensive background in the use of Microsoft Office software to include complex features of Excel, Word and Access.
Supervisory experience and duties.

Contact Information

You may contact Human Resources at 360-754-4122 or email


Other Information